Residential property management in Dunedin and Otago is our only focus. A combination of our experience, local knowledge, highly effective software and systems set us apart from traditional real estate agencies.
At Click Property Management we understand managing a property can be time consuming. But there is a way to enjoy your investment, without taking on the day-to-day responsibilities.
Engaging Click as your property agent means you can relax while we take care of the management of your investment property.
Click Property Management is a locally owned and operated, independent property management company based in Dunedin, New Zealand.
Click Property Management is the 2016 Westpac Otago Chamber of Commerce Business Excellence Awards winners for service to their industry.
Our dedication, commitment and passion for providing outstanding customer service, along with developing our own cutting-edge systems and property management software means that we have built a successful business managing owners’ properties, wherever they are based in the world.
Click Property Management has a very stringent selection process to ensure the right tenant is selected for your property. This includes background checks, employment checks, credit checks and references. We also investigate for any past Tenancy Tribunal activity and complete a criminal background check. As well as this, our experience in identifying and retaining the best tenants means your property isn’t empty for weeks on end.
Unlike many property management companies, we return the rent twice a month, providing a better cash flow to the owner.
Detailed property inspections including photos are emailed quarterly to owners to ensure they are kept regularly up to date. Click also offers meth testing and annual smoke alarm checks by industry professionals to ensure compliance with current legislation and certify the safety of tenants and the property.
Our sole focus is 100% in rental properties. As we don’t sell property, we are absolutely and exclusively dedicated to managing yours.
Our property owners have access 24/7 to detailed reports, revenue and relevant property information via our online "owner portal" making this information easily accessible anytime, anywhere in the world.
We take security seriously. We operate on a 100% secure cloud based system which minimises software hijacking and data loss so we can provide the best possible service. This also enables us to operate from anywhere, should a disaster strike.
The average rent across our residential property portfolio of managed properties is $372.13 per week.
We monitor our maintenance in three categories; major, moderate and minor. All maintenance is fully tenant, owner and trades person integrated. Requests are dealt with daily and are resolved on average within 2.1 days.
We take a zero tolerance on rent arrears and pride ourselves on having very low rent arrears. Last month our rent arrears were 1.66% of our total portfolio.
“The shift to Click was successful because they are imminently better at meeting our needs as the property owners than the previous property management firm we used. The major difference is that Click focus on achieving a good quality tenancy based on ensuring not only that the property is of a good standard and maintained at a good standard, but also that we as landlords have confidence that the property has reliable and trustworthy tenants and has a team that understand the value of the property now and in the future. I also find that I tend to trust the decisions and advice of the Click team – if something is urgent they will address it, if something should be considered they identify it. Our previous property managers were frequently unavailable, did not respond in a timely fashion, did not demonstrate a real concern for the property or for their relationship with us as the owners. The most significant improvement is the peace of mind that the property management partnership with Click gives to us. Few things are worse than stressing and worrying about a property that you are paying fees to have managed and paying much of your earnings into, and then having to do a substantial proportion of the thinking and legwork yourself. Have Click manage your property based on the full care package. You won’t regret it.”