Keeping in line with the safety of all our workers, contractors, clients and visitors, Click has completed a Health & Safety Assessment and has determined the following COVID-19 protocols as of 14th April 2022, following the move from red to orange light.
Visitors to our office - You no longer need to wear a face mask when visiting the Click office or for appointments. Click still encourage mask wearing, and we will happily wear a mask for visits/appointments if asked. If you are feeling unwell at all or have any COVID-19 symptoms, please stay home and call us to discuss alternate arrangements or to reschedule your appointment.
Visitors to your property (including tradespeople) - If any member of your household is displaying COVID-19 like symptoms or is isolating due to COVID-19, please advise the appropriate person prior to entering a property and we can discuss alternate arrangements or reschedule your appointment.
Please get in touch with the Click team should you have any further questions or concerns.
Residential property management in Dunedin and Otago is our only focus. A combination of our experience, local knowledge, highly effective software and systems set us apart from traditional real estate agencies.
At Click Property Management we understand managing a property can be time consuming. But there is a way to enjoy your investment, without taking on the day-to-day responsibilities.
Engaging Click as your property agent means you can relax while we take care of the management of your investment property.
Click Property Management is a locally owned and operated, independent property management company based in Dunedin, New Zealand.
Click Property Management is the 2016 Westpac Otago Chamber of Commerce Business Excellence Awards winners for service to their industry.
Our dedication, commitment and passion for providing outstanding customer service, along with developing our own cutting-edge systems and property management software means that we have built a successful business managing owners’ properties, wherever they are based in the world.
Click Property Management has a very stringent selection process to ensure the right tenant is selected for your property. This includes background checks, employment checks, credit checks and references. We also investigate for any past Tenancy Tribunal activity and complete a criminal background check. As well as this, our experience in identifying and retaining the best tenants means your property isn’t empty for weeks on end.
Unlike many property management companies, we return the rent twice a month, providing a better cash flow to the owner.
Detailed property inspections including photos are emailed quarterly to owners to ensure they are kept regularly up to date. Click also offers meth testing and annual smoke alarm checks by industry professionals to ensure compliance with current legislation and certify the safety of tenants and the property.
Our sole focus is 100% in rental properties. As we don’t sell property, we are absolutely and exclusively dedicated to managing yours.
Our property owners have access 24/7 to detailed reports, revenue and relevant property information via our online "owner portal" making this information easily accessible anytime, anywhere in the world.
We take security seriously. We operate on a 100% secure cloud based system which minimises software hijacking and data loss so we can provide the best possible service. This also enables us to operate from anywhere, should a disaster strike.
The average rent across our residential property portfolio of managed properties is $460 per week.
We monitor our maintenance in three categories; major, moderate and minor. All maintenance is fully tenant, owner and trades person integrated. Requests are triaged with urgent requests being dealt with the same day, otherwise resolved on average within 3 days.
We take a zero tolerance on rent arrears and pride ourselves on having very low rent arrears. Last month our rent arrears were 2% of our total portfolio. (the industry average for rent arrears sits around 5%).
“My husband and I thought we would take the time to send a brief email to you to let you know how highly we have rated the service given by your employee Samantha Stevenson. Customer friendly, focused with great listening skills and prompt to deliver. We have been tenant for a few years and I have previously been a landlord and unfortunately it is not all too often I have come across people in the field who seem as genuine and wanting to get the right solution for a customer as we have found in Sam. We wish her well in her future work and are most pleased that we chose your company to come to for our new home and have found your website and forms etc very easy to use, and especially that we got Sam.
Thankyou , regards, Sarah.