Keeping in line with the safety of all our workers, contractors, clients and visitors, Click has completed a Health & Safety Assessment and adheres to COVID-19 protocols as per government requirements.
Visitors to our office - You no longer need to wear a face mask when visiting the Click office or for appointments. Click still encourage mask wearing if you feel more comfortable in doing so. If you are feeling unwell at all or have any COVID-19 symptoms, please stay home and call us to discuss alternate arrangements or to reschedule your appointment.
Visitors to your property (including tradespeople) - If any member of your household is displaying COVID-19 like symptoms or is isolating due to COVID-19, please advise the appropriate person prior to entering a property and we can discuss alternate arrangements or reschedule your appointment.
Please get in touch with the Click team should you have any further questions or concerns.
Residential property management in Dunedin and Otago is our only focus. A combination of our experience, local knowledge, highly effective software and systems set us apart from traditional real estate agencies.
At Click Property Management we understand managing a property can be time consuming. But there is a way to enjoy your investment, without taking on the day-to-day responsibilities.
Engaging Click as your property agent means you can relax while we take care of the management of your investment property.
Click Property Management is a locally owned and operated, independent property management company based in Dunedin, New Zealand.
Click Property Management is the 2016 Westpac Otago Chamber of Commerce Business Excellence Awards winners for service to their industry.
Our dedication, commitment and passion for providing outstanding customer service, along with developing our own cutting-edge systems and property management software means that we have built a successful business managing owners’ properties, wherever they are based in the world.
Click Property Management has a very stringent selection process to ensure the right tenant is selected for your property. This includes background checks, employment checks, credit checks and references. We also investigate for any past Tenancy Tribunal activity and complete a criminal background check. As well as this, our experience in identifying and retaining the best tenants means your property isn’t empty for weeks on end.
Unlike many property management companies, we return the rent twice a month, providing a better cash flow to the owner.
Detailed property inspections including photos are emailed quarterly to owners to ensure they are kept regularly up to date. Click also offers meth testing and annual smoke alarm checks by industry professionals to ensure compliance with current legislation and certify the safety of tenants and the property.
Our sole focus is 100% in rental properties. As we don’t sell property, we are absolutely and exclusively dedicated to managing yours.
Our property owners have access 24/7 to detailed reports, revenue and relevant property information via our online "owner portal" making this information easily accessible anytime, anywhere in the world.
We take security seriously. We operate on a 100% secure cloud based system which minimises software hijacking and data loss so we can provide the best possible service. This also enables us to operate from anywhere, should a disaster strike.
The average rent across our residential property portfolio of managed properties is $504 per week.
We monitor our maintenance in three categories; major, moderate and minor. All maintenance is fully tenant, owner and trades person integrated. Requests are triaged with urgent requests being dealt with the same day, otherwise resolved on average within 3 days.
We take a zero tolerance on rent arrears and pride ourselves on having very low rent arrears. Last month our rent arrears were 2% of our total portfolio. (the industry average for rent arrears sits around 5%).
“We have used Click Property Management since 2019. They have been consistently professional on all aspects of management. This includes thorough selection and inspecting processes, keeping up-to-date with legal compliance issues, great communication and a friendly manner. They are highly digital in their record keeping and communication and yet allow for personal meeting and communicating when needed. Their well designed and easy to use website speaks for itself. They offer a range of services and contracts for landlords, from doing a few tasks to playing all the roles in managing your property. Over 3 years they have confirmed our decision many times over.”